Positive Behaviour Support

Are you or your loved one exhibiting challenging behaviour’s?

Positive Behaviour Support (PBS) is a framework that supports and enables individuals to communicate and get the life that they want by maximising choice and control, using active support principles to increase participant in everyday tasks, building new skills and taking positive risks in a well-planned and safe manner.

Our Specialist Support Team uses a functional behavioural assessment to understand the reasons why an individual may display challenging behaviours, and from this will create a person-centred PBS Plan which focuses on strategies to help improve quality of life and create opportunities for meaningful engagement, as well as helping to reduce behaviours without having to put the person or others at risk, or by having to implement unnecessary restrictions.


What to expect when you work with us

If it’s your first time working with a behaviour support service, it can be hard to know what to expect. While everyone’s support needs are different, our process and approach will always include some important steps.

  • One of our caring behaviour support practitioners will meet with you, your family and or wider support network. We can meet at your home, our office, by telehealth or another location – wherever you are most comfortable.
  • We’ll step you through each part of the process, answer any questions that you have and spend some time getting to know each other.
  • At your next meeting we’ll spend more time getting to know you, including your personal strengths, skills and abilities and your goals for the future. We’ll also gather information about your home environment and routine so we can start to understand and reduce what might be considered as triggers for your behaviour.
  • With your consent, we’ll talk to relevant medical and allied health professionals so we can understand how different diagnoses might impact you.
  • We’ll gather and record data before, during and after we provide support to help us identify patterns, measure progress, and celebrate your achievements!
  • We’ll work collaboratively with you and your support network to develop a comprehensive behaviour support plan. Your plan will be include:
    • Tools, techniques, and positive strategies that are tailored to your individual needs.
    • Strategies will also include support and training for your family or wider support network, so they are equipped to support you in the way that works best for you.
    • We’ll always ask for your feedback on our suggested strategies – we want to make sure we are helping to create positive change in your life.

The PBS approach involves:

  • teaching new skills to help the person we support to become more independent.
  • supporting the individual to find different ways of coping with situations they find difficult.
  • adapting the support team’s communication skills to meet the individual’s needs.
  • reducing the need for the support team to implement restrictive physical intervention.

 Our in-house Specialist Support Team consists of PBS Practitioners and Specialist Trainers who work in close partnership with the people we support, their families and staff teams to provide ongoing support and guidance.



 Do you feel like you could benefit from behaviour support but don’t have the right funding in your plan?

  • Our behaviour support specialists understand the NDIS and can help tou get the funding and support you need to enjoy important relationships, being involved in your community and achieve your goals.
  • Find out more about our comprehensive behaviour support needs – Assessments.


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